privacy policy

Privacy Policy

1. Introduction

At Norm (“we,” “our,” “us”), accessible via https://norm.ps, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our website, shop for tools and equipment, and interact with our services.

2. Information We Collect

We collect several types of information:

A. Personal Information You Provide:

  • Name, email, phone number, billing/shipping address, and payment information when you create an account, place an order, subscribe, or contact us.

B. Automatically Collected Data:

  • Technical Data: IP address, browser/device details, operating system, access times, pages viewed—used to operate the site and prevent fraud.

  • Usage Data: Shopping cart actions, browsing history on the store—for analytics and site improvement.

  • Data collected via cookies, web beacons, log files, similar to norms in e-commerce platforms normskingston.ca+7normdenmark.com+7norm.ps+7.

3. How We Use Your Information

We use your data for:

  • Processing orders, customer support, and account maintenance;

  • Enhancing site security, preventing fraud, and compliance;

  • Understanding site usage and improving products and services;

  • Sending marketing emails (only with your consent), order updates;

  • Personalizing your shopping experience (e.g., remembering preferences).

4. Sharing Your Information

We may share your data with:

  • Service providers: payment processors, carriers, hosting, marketing platforms;

  • Legal entities: when required by law or to enforce policies;

  • We do not sell personal data to third parties.

5. Cookies and Tracking Technologies

We employ cookies, web beacons, similar tools to:

  • Identify users and preferences for account/login;

  • Analyze site performance;

  • Provide targeted promotions.

    You can manage cookies via your browser settings, though disabling them may impact site functionality.

6. Data Retention

We retain personal data as long as needed for:

  • Completing transactions;

  • Legal and tax obligations;

  • Resolving disputes and enforcing agreements;

  • After that, data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have:

  • Access: review data we hold about you;

  • Correction: update inaccurate information;

  • Deletion: request removal of personal data;

  • Restriction/Objection: to processing under certain conditions;

  • Data Portability: receive a copy of your data.

    To exercise these rights, contact us at the details below.

8. Security

We implement administrative, technical, and physical safeguards such as encryption, secure servers, and regular vulnerability assessments to protect your data. No system is completely secure, but we strive to protect your information.

9. Children

Our services are not directed at individuals under 16. If you believe we’ve collected such info, please contact us to delete it.

10. Changes to This Policy

We may update this policy occasionally. We’ll highlight significant changes at the top. You can check version and effective dates by revisiting this page.

11. Contact Us

For privacy inquiries or to exercise your legal rights, please contact us:

  • Email: info@norm.ps

  • Address: [Nablus/ Palestine]